Jaya BD's Privacy Policy
Your Data, Our Responsibility

Welcome to Jaya BD. This privacy policy applies to all services, websites, and mobile applications on the Jaya BD platform. By using any Jaya BD service, you are considered to have accepted the terms of this policy.

We believe every member's personal data is of the utmost value. Jaya BD's privacy policy has been developed with full transparency — so you know exactly what data we collect, why we collect it, and how your information is kept safe.

This privacy policy has been prepared in accordance with applicable data protection laws in Bangladesh and international best practices.

Jaya BD collects several types of information from you. A detailed breakdown is provided below:

Personal Identification Information:

• Full name, date of birth, and nationality
• Mobile Number & Email Address
• National ID or passport number (for KYC verification)
• Current address and postal code

Financial Information:

• Mobile Banking Number (Mobile Banking, Nagad, Rocket)
• Deposit & Withdrawal History
• Transaction Amount & Date

Technical Information:

• IP Address & Device Type
• Browser Type & Operating System
• Login Time & Location Data
• Gaming Activity & Session Logs

Optional Information:

• Profile picture and preference settings
• Support Chat Conversations
• Information provided through surveys or competitions

Jaya BD uses collected data only for defined purposes. Under this privacy policy, we carry out the following:

• Account Management: To complete registration, login, and account verification.
• Service Delivery: To keep gaming, betting, deposit, and withdrawal services running smoothly.
• KYC Verification: To verify identity and age, ensuring the security of the platform.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To resolve your issues quickly and efficiently.
• Promotional Communications: To send bonus offers, promotions, and updates (with your consent).
• Legal Obligations: To meet regulatory requirements.
• Service Improvement: To analyze user experience and improve the platform.

Jaya BD never sells your personal information to third parties for commercial purposes. However, limited data may be shared in certain specific circumstances:

All third-party partners are required to comply with jaya bd's privacy standards. They may only use data for the specified purpose and are prohibited from using it for anything else.

Jaya BD's website and app use cookies and similar tracking technologies to enhance your browsing experience.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: Remembers your language preference, theme settings, and gaming preferences.
• Analytics Cookies: Helps us understand which pages receive the most visits and how users navigate the platform.
• Marketing Cookies: Used to show you relevant offers based on your interests (consent required).

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features on the platform.

Jaya BD uses the most advanced technologies and processes to protect your data. Our security framework is structured across the following layers:

• 256-bit SSL/TLS Encryption: All data transfers occur through encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security during login.
• Firewall & DDoS Protection: Prevention of unauthorized access and attacks.
• Regular Security Audits: Periodic audits conducted by third-party security experts.
• Data Masking: Sensitive information is masked before being stored in the system.
• Employee Training: All staff are trained on data protection protocols.
• Incident Response Plan: We commit to notifying affected individuals within 72 hours in the event of a security breach.

If you notice any security issues or suspicious activity, please notify our support team immediately.

Under Jaya BD's privacy policy, you have a number of rights over your own data:

• Right to Access Your Data: You can request to view any information held in your account.
• Right to Rectification: You can correct any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may restrict how your information is used.
• Right to Data Portability: You can receive your data in a structured, portable format.
• Right to Object: You can opt out of marketing communications at any time.
• Right to Complain: You may file a complaint regarding data protection.

To exercise these rights, contact our support team. We typically respond within 30 business days.

Jaya BD does not retain your data longer than necessary. Separate retention periods have been defined for different types of information:

Once the designated retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

Jaya BD strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or store any personal information from minors.

• An age verification process is in place at the time of registration.
• Identity and age are confirmed through KYC verification.
• Any account found to belong to a minor is immediately suspended.
• The relevant data is deleted securely without delay.

If you believe a minor is using jaya bd, please notify our support team immediately. We will treat the matter as a priority and investigate accordingly.

Jaya BD may update this privacy policy from time to time. Changes may be driven by:

• Addition of new services or technologies
• Legal or Regulatory Changes
• Changes to Business Operations
• Improvements Based on User Feedback

For significant changes, we will notify you in advance via your registered email or app notification. Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy.

For any privacy-related questions, concerns, or requests, please contact our data protection team. We typically respond within 3 business days.

• Live Chat: Available 24/7 via website and app
• Email: [email protected]
• Support Ticket: Log in to your account and contact us through the support section

If your complaint is not resolved within the stipulated timeframe, you may file a complaint with the data protection authority in your country.